Blue Cross and Blue Shield of Nebraska hosted its second provider conference in Omaha, attracting 221 attendees. The conference was an opportunity for BCBSNE representatives to demonstrate their ongoing interest in collaborating with the provider community.
“I loved the pace and the change in speakers; it kept the conference flowing,” said Ashley Trice, patient access director CHI critical access hospitals, Nebraska and Iowa. “The conference materials were very valuable and I appreciated that the content was available online for reference the next day.”
BCBSNE’s partnership and collaboration with contracting hospitals, doctors and other health professionals is key to our mutual effort of providing quality care at an affordable price. We value these relationships, and are always seeking ways to improve them.
These events cover some the most frequently-asked questions. The most recent conference featured speakers on pre-authorizations, claims, the provider tool Navinet, late claims filing and much more. A few BCBSNE representatives presented on network and appeals. In addition, Metropolitan Community College had a guest table on coding.
“The conference gave BCBSNE and providers a chance to come together and address shared challenges while highlighting examples of how BCBSNE and providers are working together to reduce administrative burdens and improve both the physician and member experience,” said Susan Beaton, vice president of provider services and care management. “It’s exciting to see the work we are able to accomplish collaboratively with our provider community.”
Beaton also explained, as we learn more about what is important to our partners in the care of our members, we’ll adjust the conference materials for future provider conferences to meet their needs. After each conference, feedback is collected through a participation survey to adapt and improve future events.
BCBSNE plans to host a provider conference up to once a quarter in different locations across Nebraska. The next conference will be Monday, June 4 in North Platte.