Blue Cross and Blue Shield of Nebraska named Omaha’s Choice Awards’ Best Health Insurance Provider for 2024

For the fifth year in a row, Blue Cross and Blue Shield of Nebraska (BCBSNE) has been named the Omaha’s Choice Awards’ Best Health Insurance Provider. Each year, Omaha World-Herald readers cast their votes to determine their favorite local businesses, spanning categories such as health and medicine, grocery, finance, education and more. BCBSNE has won

By |2024-07-23T09:05:05-05:00July 23rd, 2024|Categories: News Releases, Topics|Tags: , , |Comments Off on Blue Cross and Blue Shield of Nebraska named Omaha’s Choice Awards’ Best Health Insurance Provider for 2024

Blue Cross and Blue Shield of Nebraska named J.D. Power’s top-ranked health plan for customer experience in the Heartland

Blue Cross and Blue Shield of Nebraska (BCBSNE) was recognized by J.D. Power as the top-ranked health plan for customer experience in the Heartland. During the annual U.S. Commercial Member Health Plan Study, J.D. Power surveys members of 147 commercial health plans in 22 regions throughout the U.S. Achieving the highest ranking in overall satisfaction,

By |2024-07-09T15:50:26-05:00July 10th, 2024|Categories: News Releases, Topics|Tags: , , |Comments Off on Blue Cross and Blue Shield of Nebraska named J.D. Power’s top-ranked health plan for customer experience in the Heartland

New remote-work positions created in 2020 benefit BCBSNE and employees alike

Sarah Van Buskirk said she didn’t know losing her old customer service position would be a blessing. Living in Humphrey, Nebraska, a town of roughly 800, most job opportunities available to her were located in Norfolk and Columbus, both about 25 miles away. Her new employer as of August, however, is even further from home.

By |2020-12-16T16:02:12-06:00December 17th, 2020|Categories: Team Blue, Topics|Tags: , , , , , , |Comments Off on New remote-work positions created in 2020 benefit BCBSNE and employees alike

BCBSNE expands remote-working opportunities to support job growth and economic development

Blue Cross and Blue Shield of Nebraska (BCBSNE) launched a pilot program to recruit work-from-home customer service representatives in Norfolk, Columbus and greater Omaha, demonstrating its commitment to Nebraska’s economic development, a sustainable remote-working environment and localized member support. As part of the pilot, 10 new employees started Aug. 31, with more to follow soon.

By |2020-09-01T08:54:20-05:00September 1st, 2020|Categories: News Releases, Team Blue, Topics|Tags: , , , , , |Comments Off on BCBSNE expands remote-working opportunities to support job growth and economic development

Helping members is her passion

January Miller has always enjoyed helping others. As a customer service representative at Blue Cross and Blue Shield of Nebraska (BCBSNE), she assists the company’s members every day. “It’s a very humbling experience,” Miller said, “and rewarding, too.” Miller came to BCBSNE in October 2018. While she didn’t have experience in the health care industry,

By |2019-07-19T11:19:00-05:00July 23rd, 2019|Categories: Team Blue, Topics|Tags: , , , , |Comments Off on Helping members is her passion

BCBSNE’s award-winning customer service department starts with training, support

It takes a unique skillset to work in customer service in the health care industry. Lisa Rock, a customer service manager at Blue Cross and Blue Shield of Nebraska (BCBSNE), knows. “We’re helping people with their health care and their finances,” Rock said. “Those are two incredibly important, sensitive things for our members.” BCBSNE helps

By |2019-07-12T11:04:10-05:00July 10th, 2019|Categories: Stories, Team Blue|Tags: , , , , |Comments Off on BCBSNE’s award-winning customer service department starts with training, support
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